Walmart Auto Care Center

Mike Staples 11 months ago

I had bought all four of my tires at Walmart and had the tire protection plan. Today while driving home, I was losing air rapidly due to a large screw in my tire and I barely made it to this location’s auto center. This is the only car I have and I explained this to VENCE who said he was the manager and explained to him that I would be willing to wait but I have no choice because it’s not gonna make it home. He simply said he’s too busy and he’s not gonna do it I will never buy tires again from Walmart because this is a service that you get luckily, I went across the street to tire plus and even though they were booked solid, the guy stated if I would be willing to wait about 45 minutes he would work me in and not only did he repair it. He did it for free So if you’re in the area and need something done, I suggest you go across the street tire place because Walmart doesn’t care about their customers

Kelley Green a year ago

We purchased two brand new tires on Walmart.com, and scheduled for them to be installed at this Walmart. I've done it before on my other cars, no issues (other than snide mechanics telling me I didn't park in the right spot and laughed at me even though I was following directions in my email from Walmart as to where to go.) My husband brought the car up this time and in less than 15 minutes, we were told they couldn't do the tire change because "our lugnuts were cracked". Refused to work on it. We would have gladly purchased new lugnuts if that was the issue. But I digress...we ended up taking it to a reputable tire professional shop not far away from Walmart, and they said no, they were NOT cracked and nothing wrong with the lugnuts. They said and I quote, "Yeah, we hear that about that Walmart Auto Center all the time. We get a lot of customers from there.". So Walmart, you are losing customers to other area businesses because either your staff is too lazy to get lugnuts off for a tire service, or they don't know what they are doing. And after just reading the other reviews on here, it seems I'm not the only one. Hopefully the district manager sees this and does somethi

optic08 76 a year ago

I don't leave a lot of reviews but this service center in hamilton is ridiculous, I'm getting Tires and I'm not having a problem.But I've seen 2 people walk up and the Technicians refused service on their car,1st was A tire rotation and they said there was more tread on the back than the front so they would not rotate them, The second one was insane Where they would not drive the man's car' onto the lift. Because his airbag light was on and they said it might pop out when they drive over the lift,HUH. Either walmart has some insane policies or these people are looking to get out of doing work.

Amanda Maloney 3 years ago

Today this place just put the icing on the cake!!! As my wife was driving home she got a huge screw in the back passenger tire. We have road hazard warranty and attempt to contact Walmart, mind you this is before 6pm no one answers the phone, so my wife and sister in law drive to Walmart risking their lives to have this issue checked out!!! Mind you they walk back to the auto care center to find 2 employees sitting there one on the floor and one on like 3 or 4 tires! The lady advises they have no tech on duty but look at this picture I’m about to share can someone tell me this isn’t a tech??? Then my sister in law snaps this picture and he ups and leaves mind you this is at 6:12pm and she says he gets off at 6pm why’s he still just sitting there??? Also don’t ever go there to get your oil changed either they will mysteriously forget to tighten the oil filter or blame it on a faulty one!!! Walmart auto care you will no longer have my business!!!

Felicity Ellis 6 years ago

I tried to have my car serviced but the gentleman locked the door. Its currently 7:07 on a sunday....poor customer care and very rude. I will not be suggesting them nor will i ever return.